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Welcome to Noisette by Olivia. Email: [email protected] | Call: 778-807-3796

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FAQ

Where do we find your products?

Need cookies right away? You will find a selection of our cookies here:

 

Little Umbrella 4372 West 10th Avenue, Vancouver, BC

CafeClub 1018 West Georgia Street, Vancouver, BC

Order and pickup information

Everything is baked fresh for you! Please allow 2-3 days to prepare your order.

 

Pickup days are currently Friday, Saturday, and Sunday at these locations:

 

YVR Prep (Sunday 12pm – 4pm)

A5 – 5279 Still Creek Avenue, Burnaby, BC

Kindly call us at 778-807-3796 when you arrive at the A5 door (facing Still Creek Avenue), and we will bring your order out.

 

Little Umbrella Cafe (Friday 10am – 5pm, Saturday 10am – 4pm, Sunday 9am – 3:30pm)

4372 West 10th Avenue, Vancouver, BC

Delivery information

If you would like your order to be delivered, contact us [email protected] and we will do our best to make delivery arrangements.

Do you cater for events?

Yes. We offer small batch desserts catering for events with up to 50 guests. Please reach out at least 2-3 weeks before the event. Feel free to contact us at [email protected]

Do you make gluten-free, dairy-free, or plant-based products?

Free from gluten: Chocolate Chip Cookie, Chocolate Hazelnut, Peanut Butter Chocolate Chip.

Dairy-free: Chocolate Hazelnut Cookies, Tree Hugger, and Hakka Pounded Tea Cookies.

Plant-based: Tree Hugger

How do I store the cookies and what is the shelf life?

The cookies are baked fresh to order, and no preservatives or additives are used.  We recommend enjoying them right away!

The cookies can stay up to 5 days in their original packaging in room temperature, or stored in the freezer for up to one month.

Can I cancel my order?

Orders can be cancelled up to two days before the date for delivery or pickup.  Please call or email us [email protected] to request for cancellation.

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