How do I place an order?
Place order through e-mail or give us a call! Please include your name, phone number, address, email, and order details. We will reply and confirm the order within 24 hours. Please allow three days advance notice to prepare. Everything is made in small batches, start from scratch, and baked fresh for you!
Email us at [email protected]
Call us at 778-807-3796
Where can I buy Noisette by Olivia’s cookies?
You can purchase Noisette by Olivia’s cookies in Canada. Simply visit our product page, let us know your order, and we will get in touch with you to confirm your order and arrange delivery or pick up.
You can also find Noisette by Olivia’s products here:
Do you make gluten-free, dairy-free, or vegan products?
Free from gluten: Double Chocolate Chip Cookies, Chocolate Hazelnut Cookies, Peanut Butter Chocolate Chip Cookies.
Dairy-free: Chocolate Hazelnut Cookies, Tree Hugger Cookies, and Hakka Pounded Tea Cookies.
Vegan: Tree Hugger Cookies
How do I get my cookies delivered?
We are happy to offer delivery in Vancouver area (delivery charge may apply).
How do I store the cookies and what is the shelf life?
The cookies are baked fresh to order, and no preservatives or additives are used. We recommend enjoying them right away!
The cookies can stay up to 5 days in their original packaging in room temperature, or stored in the freezer for up to one month.
Can I cancel my order?
Orders can be cancelled up to two days before the date for delivery or pickup. Please call or email us [email protected] to request for cancellation.